Abstract: Coronavirus pandemic (Covid-19) began at the end of 2019 and since then has led to a period of global transformations and changes for all aspects of the economy, tourism included. A fundamental action to mitigate the socio-economic impacts of Covid-19 and accelerate recovery is the setup of local sustainable tourism observatories (UNWTO, 2020). This paper proposes a system theory-based framework for measuring the Covid-19 impact on tourism at regional and local level, using a mixed qualitative and quantitative methodology combined with the UNWTO and United Nations’ recommendations for Covid-19 Tourism Recovery.
Keywords: Covid-19, destination management, impact measurement, recovery, tourism observatories, tourism system.

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By: Georgia Zouni, Stavros Hatzimarinakis, and Sotirios Varelas